TERMS & CONDITIONS

Welcome to Sun Nature's website. Terms and conditions stated below apply to all visitors and users of Sun Nature. You're bound by these terms and conditions as long as you're on www.sunnature.sg

General

Please note that Sun Nature has the rights to change the content of the terms and conditions without prior notice. Sun Nature reserves the right to take action against any offender who violates the rules and regulations of these terms and conditions, .

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Sun Nature.

Comments and Feedback

All comments and feedback to www.sunnature.sg will remain as Sun Nature's property. User agrees that no comment(s) shall be submitted to www.sunnature.sg in violation of the rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, user agrees there will not be any content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for such comment and content made.

PRIVACY POLICY

Collection of information

We only collect information that is needed when filling up the contact form on the site. The information that we gathered are voluntarily submitted by the customers to us.

Personal Detail

Customers’ personal detail is only used for correspondence based on your inquiry with us. All correspondence between you and the company is kept confidential with us. We do not share your personal details and correspondence with other third parties.

Security

We take necessary precaution to protect customers' personal detail from third parties, illegal disclosure and hackers. However, please bear in mind that any information transmitted through Internet is NOT 100% guaranteed safe and secure.

RETURN & REFUND POLICY

Sun Nature adheres to the Return and Refund Policy of our online shopping and retailing partners. In general, please note that:

• We do not accept exchanges.

• We accept returns for the following reasons only when:

- Wrong item is received.

- Damaged/ Defective item is received (Image proof is required).

• We accept aforementioned returns under the following terms and conditions:

- When items are in original purchase condition and documentation.

- When items are returned with the original printed invoice as a proof of purchase.

- We reserve the right to reject any returned item(s) that do not fulfill our return policy.

- Please note that we will not be reimbursing any part of original shipping/ handling charges.

• We regret to inform that we will not be providing returns for the following reasons:

- Change of mind

- Misjudgment on quantity required

- Own mistake on product selected